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Fraud Prevention News


The fight against fake holiday sickness claims is building momentum ahead of a government call for evidence. Amie Keeley and Ben Ireland report Thomas Cook has stopped 3,000 fake holiday sickness claims by writing to law firms warning them about … Continue reading

The involvement of UK law firms in a £50 million holiday illness scam is reportedly being investigated by Scotland Yard. The disclosure came from a lawyer from a Spanish hotel group. Carolina Ruiz of Monex, a legal firm in Spain … Continue reading

The heavily pregnant British expat being held in Majorca suspected of masterminding a holiday food poisoning scam was today taken to court in handcuffs. Laura Joyce, 28, and her mother Deborah Cameron, 59, were arrested at a luxury family home … Continue reading

Administrators appointed following the collapse of Lowcosttravelgroup last summer owing tens of millions of pounds have still to establish a cause for the company going under. The latest progress report by administrators at Smith & Williamson says an investigation is … Continue reading

Intelligence gathered by Claims Management Regulator (CMR) officers revealed that Preston-based Allsure Ltd had encouraged holiday-makers to “fabricate or embellish symptoms of gastric illness to get compensation”. Further evidence showed the firm had used deceptive sales scripts, exaggerating expected payouts … Continue reading

Identity theft is reaching “epidemic levels”, according to a fraud prevention group, with people in their 30s the most targeted group. ID fraudsters obtain personal information before pretending to be that individual and apply for loans or store cards in … Continue reading

It is not just beachside bag snatchers that holidaymakers need to worry about – much bigger losses come from pickpocketing companies and scammers trying to overcharge you from the moment you book a trip abroad. Banks, airlines and car hire … Continue reading

A holidaymaker who claimed she’d suffered food poisoning on a holiday with Thomas Cook has had her claim thrown out by a judge after her Facebook pictures showed her on boat trips and drinking alcohol by the hotel pool. Marissa … Continue reading

Thomas Cook has successfully defended a holiday sickness claim which a judge branded “fundamentally dishonest”. A spokesman for the operator said the win was a “significant case which sends a clear message to claimants”. He added: “We will not pay … Continue reading

European hoteliers are raising prices and threatening to withdraw from the UK market in response to the explosion in overseas holiday sickness claims by British holidaymakers. Andy Cooper, head of regulation, compliance and resilience at the UK’s number-three tour operator … Continue reading

Joint action by the UK travel trade and police, courts and hoteliers in Spain has led to a major a breakthrough in the fight against false sickness claims. According to TUI UK and Ireland, a major crackdown has led to … Continue reading

Tui is working with Spanish police to help with efforts to crack down on bogus illness claims by holidaymakers prompted by claims management companies in resorts. The Thomson and First Choice parent company met with the financial crimes division of … Continue reading

The Travel weekly and Travolution Cyber Security Summit was hosted by Natwest and sponsored by Worldpay, Syntec/Cardeasy and law firm Hill Dickinson Cybercrime is rife in travel and the sector is subject to “a lot of bad practices”, according to … Continue reading

Jet2holidays claims a couple seeking holiday sickness compensation “drank shots and spirits” on the night they were allegedly taken ill. The couple from Liverpool travelled with Jet2holidays on a 12-day all-inclusive holiday to Gloria Palace, San Agustin, Gran Canaria in … Continue reading

Signs that the travel industry is fighting back against false illness claims have been welcomed by a leading travel industry lawyer. Holiday firms can challenge fake claims, but they must act early and have the right processes in place, said … Continue reading

Q. How quickly has the number of claims spiralled? A. In 2015 we had 96 claims, and in 2016 we had 462, which is a near-400% increase. It’s a phenomenal rise. It’s still a small percentage in the big scheme … Continue reading

In a Q&A session at the ITT Conference, moderated by TTG Media managing director Daniel Pearce, Burling, who is also Tui’s chief executive Northern Region urged the industry to come together to stamp out the issue. “This is a situation … Continue reading

Travel businesses are being urged to cut the increasing risk of cybercrime in the sector by signing up to two free programmes to slash phishing emails and spam. Industry body Prevention of Fraud in Travel (Profit) launched a campaign to … Continue reading

Two Britons suspected of encouraging tourists to make fake food poisoning claims have been held by police in Majorca. The pair were detained yesterday by officials in northern Majorca in what are believed to be the first detentions of their … Continue reading

Travel Weekly is today launching a campaign to combat the scourge of fake holiday illness claims with the backing of the big three operators and Abta. Fight Fake Claims demands the new UK government changes the law to remove the … Continue reading